THE BUSINESS END

For Questions About How We Operate

HOW DO I REQUEST A REFUND?

Easy! For the fastest response, simply reach out via our contact page. We'll be happy to assist.

 

Please note that refund requests are processed based on the original purchase date, the time of the refund request, and the amount of time spent interacting with the e-learning course product.

For more information about refunds, please see our Terms and Conditions.

WHEN SHOULD I CONTACT THE TCEQ ABOUT MY CONTINUING EDUCATION (CE) CREDITS?

If your CE credits haven't posted to your license transcript after 2 weeks, please contact TCEQ Occupational Licensing at the following: 

p | 512-239-6133

e | licenses@tceq.texas.gov

WHEN WILL I GET MY CONTINUING EDUCATION (CE) CREDITS?

TCEQ CE credit requests are submitted to the state at the end of each work week. Although the TCEQ reporting database is automated, please allow up to 5 additional business days for processing.

OTHER FAQ SECTIONS

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GENERAL QUESTIONS

Some questions about our TCEQ-approved online training courses come to mind more than others. We think of them as our greatest hits list! 


This is our way of equipping you with the best information we have in the quickest way possible. So drink up; your peace of mind is worth it!

Image by Scott Graham

NAVIGATION

TCEQ license renewal experiences should be awesome. so we pride ourselves on sweating the small stuff.


Still, questions are inevitable and we're happy to provide some proactive answers to our fellow clarity seekers.